Who we are
Inorbit Impex Limited is responsible for the personal data collected through this website. We are registered in England & Wales (company no. 15138781). Our registered office is 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. You can contact us about this notice at info@inorbitimpex.uk.
What we collect
- When you send an enquiry: your name, company, work email, what you're looking for, and anything you write in your message.
- When you email or call us, or do business with us: the details you give us, such as your job title and business contact details, and records of the products you've enquired about, sampled, been quoted for or ordered.
- When we contact you first: if you work for a manufacturer or business we think may be interested in our products, we may collect your name, job title and business contact details from public sources such as your company website, LinkedIn or industry directories.
- When you visit the site: our hosting provider records technical data such as your IP address, browser type and the pages you request. This is used to keep the site secure and running.
You don't have to give us your details, but without a name and email address we can't reply to your enquiry.
This website doesn't set cookies, and we don't use analytics or advertising tools.
How we use it, and why we're allowed to
- To reply to your enquiry, arrange samples and prepare quotations. This is in our legitimate interest in responding to business enquiries, and covers the steps before entering a contract with you.
- To manage our business relationship with you and your company. This is a legitimate interest.
- To contact businesses about our products, where we've collected your details from public sources. This is in our legitimate interest in developing our business. You can ask us to stop at any time.
- To keep the website secure. This is a legitimate interest.
- To meet our legal obligations, such as keeping tax and accounting records.
We don't sell your personal data, and we don't make automated decisions or profile you.
Who we share it with
- Netlify, Inc. hosts this website and processes form submissions.
- Google Fonts and Pexels. When a page loads, your browser requests fonts from Google and images from Pexels, so they receive your IP address.
- Our professional advisers, or authorities where the law requires it.
Some of these providers process data outside the UK, including in the United States. Where they do, we rely on safeguards recognised under UK law, such as the UK–US data bridge or approved contractual clauses.
How long we keep it
- Enquiries and business contacts that don't lead to business: 2 years after our last contact. If you ask us not to contact you again, we keep only what we need to make sure we don't.
- Customer records: 6 years after the end of the financial year they relate to, for tax and accounting purposes.
Keeping it secure
We keep your data secure, with access limited to the people who need it.
Your rights
You can ask to see, correct or delete your personal data. You can also ask us to restrict or stop using it, or ask for a copy to take elsewhere. If we contact you about our products, you can ask us to stop at any time, and we will. Email info@inorbitimpex.uk. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office (ico.org.uk, 0303 123 1113).
Changes
We may update this notice. The date at the top shows when it last changed.